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RFC Security Command and Control Centre provides a personalised answering service to all businesses big and small

Our round the clock security command and control service is tailor made to meet every client’s needs and packages start from as little as €10 per week. RFC call centre is manned 24/7 by our team of trained professionals who are committed to provide unmatched responsiveness, friendly and reliable service building long term customer satisfaction, situated control room in our head office on Fitzwilliam Place in  Dublin 2.    

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Our Rates

Our security command and control centre rates start from as little as €10 per week billed quarterly in advance and are among the most competitive in the industry. This starting rate normally applies to our one site clients which allow everyone time to evaluate the amount of contact between both parties.

Property Management Emergency Response

To get started with our security command and control programs will set up an emergency contact list to cover all conceivable emergencies in each particular site. Our clients must furnish us with all the relevant contact names and telephone numbers to help our call centre operatives respond correctly. If you do not have a list of tradesman to carry out essential repairs then over time RFC will find some suitably qualified tradesman and instruct them to carry out essential repairs once rates have been agreed.

How It Works!!

RFC will take the call to your dedicated phone we have for your out of hours emergency response.
RFC will get a understanding of the problem and if we can’t talk the person through the problem we will call one of your dedicated tradesmen to deal with the problem .

Once we have contacted the tradesman and he has agreed to take the job if required we will call the person back and explain to them what we have done and what time to expect a tradesman.

Once the job is fixed we will then email the client and explain to them time of call details of person who called and from where and how we dealt with the issue .This way when the client turns on his or her email the next day full report of what happened and is rest assured dealt with properly by RFC .

RFC Security Control Room Centre

RFC Security Control and Command Centre maintains a constant 24/7 feed of information between our clients, management team and security officers on the front line, ensuring a fast and correct response to any incident.

RFC Control Room is used to monitor the movements of all Security Officers and our Patrol Division 24 hours a day. Our Mobile Patrol Vehicles are also continuously tracked using Global Positioning System (GPS) satellite technology ensuring their safety at all times. Working in close liaison with the Gardai, our controllers are in a position to identify potential hazards or threats, and advise customers and security officers accordingly.

Being in constant communication with our Security Officers at customer locations also ensures that our staff are safe at all times. Control Room operators can quickly dispatch supervisors, patrol drivers and emergency services if required. All patrols, site visits, open up/lock ups of buildings and alarm response services which we provide for our clients are logged and monitored carefully by Control Room Operators. A detailed list of patrol times can be given to any of our clients on request.

We also offer a facility to businesses whereby lone workers can be monitored throughout their shift by our 24 hour Control Centre. Should you have staff who work alone at night we can offer support and supervision of your staff at a very competitive price. This helps ensure your staffs safety while working alone.

This new requirement from the PSA is to have a command and control centre for all security companies and this is in place since 1st May 2014. All licenced security companies that have lone workers at night will have to comply with the legal document to pass there next PSA Audit.

We at RFC understand the costs involved in setting up a command and control centre with the cost of manpower alone reaching a minimum of  €70,000 per annum. RFC Security Control Room would like to offer you this services at a fraction of the cost of operating your own.

Our rates are very competitive and they started at €7,500.00 per annum.

We guarantee to be professional at all times!

For more information on how RFC Control Room Services can help you please call 01 676 52 99.

Move Your Business Forward
Get in touch with us

RFC is fully licensed with the Private Security Authority and ensures full compliance with all government legislation and is equipped to cater to all aspects within the Irish security industry.

  • We've been using RFC Cleaning services for our office since last August and their service has been absolutely excellent. They leave the office impeccably clean. They are efficient and highly responsive if we have any extra needs or issues. Their staff are friendly and reliable. The whole team are very professional. When we moved in to our current office and were looking for new a new cleaning company, I rang around the other businesses in the area and RFC were the only company that came highly recommended.

    Wolfgang Digital
    Deborah McMahon, Office Manager, Wolfgang Digital
  • We are a busy property management company and we recently switched providers of our "after hours emergency service" to RFC Security Limited. Not only were RFC competitive on price they have proven to be better on service. In the past as a Director of Maple Leaf Property, I found myself constantly answering queries from our previous provider. I could never leave my mobile phone out of my hand for fear of missing an emergency call as it was inevitable that I would get disturbed After switching to RFC I can honestly say that I can relax at the weekends and after hours. The staff have proved themselves to be totally competent and direct all the emergencies to the relevant service provider. I would also be very concerned that the service they are providing to our customers is polite and customer friendly and to date I have received no complaints. I am very happy with the service and I will continue to remain with RFC as long as they continue with the high standard of service they are providing at present

    Olivia Furlong Director
    Olivia Furlong Director, Maple Leaf Property Pvignt Co Ltd
  • Commerz Management Services Ltd is a part of Commerzbank AG in Frankfurt Germany. We confirm that RFC Security Ltd has provided security services at Commerzbank House, Guild Street, IFSC, Dublin 1, as holiday and sickness cover for our in-house security/building manager. We have found RFC Security ltd to be excellent in every regard and have no hesitance in recommending them to anyone looking for security services.

    Commerz Management Services Ltd
    Commerz Management Services Ltd
  • We are happy to confirm Sentinel Vaults use RFC for your security. Being a high security vault, we conducted an extensive, thorough and independent due diligence on all security firms in Ireland. Our number one choice was clearly RFC Security Limited. We have found RFC to be highly professional, efficient and reliable. Their security staff maintained a positive attitude and very obliging for our additional business needs. We shall continue to use RFC for the foreseeable future and it is not surprising why RFC has the best reputation in the market. We have no hesitation in recommending RFC to other companies.    

    Sentinel Vaults Ltd
    Sentinel Vaults Ltd
  • We currently use RFC Car Management to carry out car park management services at Westland Square, Pearse Street, Dublin 2. We have found them to be excellent in every way and have no hesitance in recommending them to other management companies. It is refreshing to deal with a company that listens to their clients and tailors their service to suit the exact requirement of the site, no two sites are the same and RFC have understood this and delivered a car park management solution to match the expectations of the users of this car park.

    DBD Management Services Ltd
    Clive Beatty, DBD Management Services Ltd
  • I wish to confirm that RFC Carpark Management Security Limited have provided their security service to Murphy Moore Property Services since 2010. During that time we have found the administrative staff to be most efficient, helpful and available at all times to be of assistance. The security guards have always been very popular with the residents and carry out their duties in accordance with the agreed schedule. I would have no hesitation in recommending RFC to any prospective client. Should you require any further information please do not hesitate to contact me.

    Murphy Moore Property Services Limited
    Jo Moore, Murphy Moore Property Services Limited

RFC now offers Courier Services

RFC Courier Services offer the complete range of same day delivery options. Our Same Day Courier service means that you can rely on secure, timely, nationwide deliveries 24 hours a day, seven days a week, 365 days a year. As same day courier specialists, it's our business to respond quickly to urgent or ad hoc requests.