RFC Security Group  offer a wide range of training programmes and is a FETAC registered training provider.

Our team of RFC Security Trainers is led by Terry Conlon who is our training Director, with 20 years experience in the security industry both in operations & training, and a qualified security industry trainer, manual handling instructor, fire instructor & world host facilitator.

All of our trainers have many years experience both as trainers and in their industry sector as well as being registered with the appropriate regulatory bodies.

A full list of our Training courses is available on our menu listing along with all course details.

We also work with clients to customise training to suit your specific needs and your business type incorporating your own policies and procedures.

Our training can be delivered on your premises, at a venue close to you or at our newly opened Training Centre where we also run a number of Public Training Courses throughout the year. Again to view all of our upcoming training programs view the menu below.

RFC Security Upcoming Training Programs

2 Program Special Offer - PSA Security Door Supervisor Skills & PSA Security Guarding Skills

Special Offer Price:  Sign Up For Both Programs for The Special Price of €399. This includes the manuals & certificate.

If purchased individually both of these programs would cost €558.00. So this represents a saving of €159.00 if you sign up for both programs together.

Next Course Dates For Combined Training Program are,

October 2018,

Monday 1st 10.00-16.30

Tuesday 2nd 10.00-16.30

Tuesday 9th 10.00-16.30

Wednesday 10th 10.00-16.30

Monday 15th 10.00-16.30

Tuesday 16th 10.00-16.30

Wednesday 17th  10.00-16.30

 

 

This Is A Dual Track Program. By signing up for this offer you will be enrolled into these two programs:

 

FETAC Level 4 Door Security Procedures Training Course

And

FETAC Level 4 Basic Guarding Skills Training Course 4N1118

Full details for both of these programs are described below.

Next Course Dates For Combined Training Program  are,

October 2018,

Monday 1st 10.00-16.30

Tuesday 2nd 10.00-16.30

Tuesday 9th 10.00-16.30

Wednesday 10th 10.00-16.30

Monday 15th 10.00-16.30

Tuesday 16th 10.00-16.30

Wednesday 17th 10.00-16.30

 

 

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

PSA Security Guarding Skills

This program runs monthly. Please contact us for next course dates.

Cost is €279 which includes the manual & certificate.
This Course Can Currently Only Be Booked As Part Of The Combined PSA Security Guarding Skills & PSA Security Door Supervisor Skills. This program currently cannot be booked on its own.

FETAC Level 4 Basic Guarding Skills Training Course 4N1118

Next FETAC Level 4 Basic Guarding Skills Training Course dates: April 9, 10, 17,18 & 23.

Course Duration: 5 Day
Venue: 
Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91

The training course can also be delivered at your premises at any time.

 

This FETAC Level 4 Guarding Skills Training Course 4N1118 qualification provides participants with the minimum training requirements, determined to apply for the Private Security Authority (PSA) Guarding Skills License.

Under new FETAC requirements this course requires 100 hrs learning; 30 hours must be contact time which can only be achieved by attending 5 X 7.5 hours training days. To make up the remaining 70 hours you will be required to conduct a home study element of the course prior to attending, covering the more theoretical aspects of the program.

Important:- This course cannot be delivered in less than 5 days as its breaching FETAC’s mandatory contact-time for trainees. The course content is very comprehensive and requires the participant to have a diverse range of skills on completion of the training which can only be provided in the time allotted.

FETAC Level 4 Guarding Skills Training Course Content

  • Introduction to the Security Industry
  • Roles & Responsibilities in Guarding Skills
  • Health and Safety – (Company and Employee Responsibilities)
  • The Law – (Dealing with children, The court system)
  • Relevant Legislation
    • Health & Safety Legislation
    • Employment Equality Legislation
  • Communications and Reporting
  • Customer Care and Social Skills
  • Insurance
  • Risk Awareness
  • Arrest Techniques
  • Searching
  • Drugs & Drugs Awareness
  • Emergency Procedures
  • Communications & Reporting
  • Fire Safety Training
  • Practical Security Procedures and Techniques
  • Dealing with violence & conflict resolution
  • Role and Responsibilities of the Security Officer
  • Searching – (Right of Search)
  • Patrolling
  • Access Control
  • Fire Awareness
  • Security and Emergency Systems
  • Emergencies
This course is highly practical and training includes the use of:
  • Fire Extinguishers on-site at The Training Centre.
  • Two-way radios.
  • Use our in-house CCTV system.
  • Searching techniques and various types of role-play.

Code: 4N1118

Level: 4

Credit Value: 10

Combined – Guarding Skills (retail security) & Door Security Procedures

For only €120 extra, we will combine the two courses for you, and in return you will receive certification in:

  • QQI/FETAC Level 4 Guarding Skills (4N1118)
    &
  • QQI/FETAC Level 4 Door Security Procedures (4N1114)
RFC Security Lead Trainer

RFC Security is a FETAC registered training provider and all instructors are qualified trainers having achieved Level 6 in the National Framework of Qualifications. All course instructors are qualified security consultants having worked in the security industry for decades, both in Ireland and abroad.

Terry Conlon is our training Director, with 20 years experience in the security industry both in operations & training, Terry is a qualified security industry trainer, manual handling instructor, fire instructor & world host facilitator. Terry is the lead trainer for this program.

Maximum Participants Per Course: 15

Who Should Attend

Those involved in the security or event management industries, and those wishing to apply for PSA licence.

Assessment

Assessment is by Theory test, two skills tests and an assignment which the participant must complete.

Guarding Skills FETAC Level 4 Certification 

A ‘Door Security Procedures Level 4’ is accredited by QQI/FETAC certificates are awarded to participants on completion of course. Participants will be assisted with application for PSA licence also.

Special Instructions for this Course

All students attending the course must have with them:

  • 1 recent (less than 12 months old) personal passport size photographs.
  • PPS number
  • A form of Identification (Drivers licence, Passport or Social Welfare card)

(Note Participants who attend without their Photographs may have them taken on the day for additional cost of €5)

How to Book Your Place

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

PSA Security Door Supervisor Skills

Cost of Program is: €279 This includes the manual(s) & certificate

This program runs monthly. Please contact us for next course dates.

This Course Can Currently Only Be Booked As Part Of The Combined PSA Security Guarding Skills & PSA Security Door Supervisor Skills. This program currently cannot be booked on its own.

FETAC Level 4 Door Security Procedures Training Course

This program runs monthly. Contact us for our next availability.
Course Duration: 5 Day
Times:
9.00 a.m. – 4.00 p.m.
Venue:  
Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91

The training course can also be delivered at your premises at any time.

This FETAC Level 4 Door Security Procedures Training Course 4N1114 qualification provides participants with the minimum training requirements, determined to apply for the Private Security Authority (PSA) Door Security License.

Under new FETAC requirements this course requires 100 hrs learning; 30 hours must be contact time which can only be achieved by attending 5 X 7.5 hours training days. To make up the remaining 70 hours you will be required to conduct a home study element of the course prior to attending, covering the more theoretical aspects of the program.

Important:- This course cannot be delivered in less than 5 days as its breaching FETAC’s mandatory contact-time for trainees. The course content is very comprehensive and requires the participant to have a diverse range of skills on completion of the training which can only be provided in the time allotted.

FETAC Level 4 Door Security Procedures Training Course Content

  • Introduction to the Security Industry
  • Roles & Responsibilities of Door Security Personnel
  • Criminal and Civil Law
  • Relevant Legislation
    • Health & Safety Legislation
    • Employment Equality Legislation
    • Licensing Legislation
  • Customer Care
  • Risk Awareness
  • Arrest Techniques
  • Searching
  • Drugs & Drugs Awareness
  • Emergency Procedures
  • Communications & Reporting
  • Fire Safety Training
  • Practical Security Procedures and Techniques
  • Dealing with violence & conflict resolution

This course is highly practical and training includes the use of:

  • Fire Extinguishers on-site at The Training Centre using a real fire training similar.
  • Two-way radios.
  • Use our in-house CCTV system.
  • Searching techniques and various types of role-play.

Code 4N1114

Level 4

Credit Value 10

Combined – Door Security and Guarding Skills (retail security)

For only €120 extra, we will combine the two courses for you, and in return you will receive certification in:

QQI/FETAC Level 4 Door Security Procedures (4N1114)

  • QQI/FETAC Level 4 Guarding Skills (4N1118)

 As there is so much overlap between both courses you will only be required to sit one additional day to complete the second certificate.

RFC Security Trainers

RFC Security is a FETAC registered training provider and all instructors are qualified trainers having achieved Level 6 in the National Framework of Qualifications. All course instructors are qualified security consultants having worked in the security industry for decades, both in Ireland and abroad.

Terry Conlon is our training Director, with 20 years experience in the security industry both in operations & training, Terry is a qualified security industry trainer, manual handling instructor, fire instructor & world host facilitator. Terry is the lead trainer for this program.

Course Duration 4 days

Maximum Participants per Course 15

Location: B2 Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91

or alternatively this course can be conducted at your premises.

Who Should Attend

Those involved in the security or event management industries, and those wishing to apply for PSA licence.

Assessment

Assessment is by Theory test, two skills tests and an assignment which the participant must complete.

Door Security Procedures FETAC Level 4 Certification

‘Door Security Procedures Level 4’ is accredited by QQI/FETAC. Certificates are awarded to participants on completion of course. Participants will be assisted with application for PSA licence also.

Refresher Training & Certification Validity Period

Refresher training is recommended every three years.

Special Instructions for this Course

All students attending the course must have with them:

  • Two recent (less than 12      months old) personal passport size photographs.
  • PPS number
  • A form of Identification      (Drivers licence, Passport or Social Welfare card)

(Note Participants who attend without their Photographs may have them taken on the day for additional cost of €5)

How to Book Your Place

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

Manual Handling Training Course

This course runs monthly, please contact us for next date
Cost €50

Manual Handling Training Course

The Manual Handling course provided by RFC Security is designed to instruct employees in the theory and practice of safe manual handling. To comply with Part 4 Chapter 2 of the “General Application Regulation Regulations 2007, Manual Handling of Loads”, which states that staff engaged in manual handling must be given training in the safe manual handling of loads.

Course Dates: This course runs monthly, please contact us for next date

Course Time: 10.00 AM – 13.00 PM.

Course Duration: 3 hours
Venue: Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91.

The training course can also be delivered at your premises at any time.

Manual Handling Training Course Objectives

On completion of this Manual Handling course participants will be able to:

  • -Recognise a load which is too heavy or awkward
  • -Understand the limitations of the spine and muscular system
    • -Conduct a manual handling risk assessment
    • -Lift and handle loads safely.
    • -Dangers of careless and unskilled methods
    • -Manual handling legislation
    • -Hazard Identification and Risk Assessment
    • -Principles of levers and laws of motion
    • -Anatomy of the spine and muscular system
    • -How the body is harmed through incorrect manual handling techniques
    • -Importance of physical fitness
    • -Personal protective equipment
    • -How to handle loads safely
    • -Practice in safe manual handling of loads to include:-
      • -Lifting to and from ground level
      • -Lifting to and from a height
      • -Lifting to and from a Bench
      • -Team Lifting
      • -Pushing
      • -Pulling
      • -Lifting bags/sacks or other loads appropriate to the workplace 

 

RFC Security Trainers

RFC Security is a FETAC registered training provider and all instructors are qualified trainers having achieved Level 6 in the National Framework of Qualifications. All course instructors are qualified security consultants having worked in the security industry for decades, both in Ireland and abroad.

Terry Conlon is our training Director, with 20 years experience in the security industry both in operations & training, Terry is a qualified security industry trainer, manual handling instructor, fire instructor & world host facilitator. Terry is the lead trainer for this program.

Participants per course: Maximum of 12 participants

Who Should Attend

Any-one whose work includes Manual Handling activities i.e. the transporting or supporting of loads that includes lifting, putting down, pushing, pulling, carrying or moving of heavy or awkward loads, where those activities are likely to lead to back injury.

Assessment

Theory test, followed by a practical assessment of safe manual handling lifting.

Refresher Training & Certification Validity Period

Refresher training is recommended at intervals not greater than 3 years.

Additional Information

DVD and laptop/projector presentation are used. Notes on safe Manual Handling are provided for each participant.

Manual Handling Certification

Guardian Safety Manual Handling Certificates are awarded to all participants upon successful completion of course.

Special Instructions For This Course

Course participants should wear loose fitting comfortable clothing (trousers) and closed toe shoes. Any special needs/requirements should be identified at time of booking.

How to Book Your Place

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

Fire Warden Training Course

This course runs monthly, please contact us for next date

Cost €50

Fire Warden (Marshal) Training Course

Next Course Dates: This course runs monthly, please contact us for next date
Course Duration: 3-4 Hours
Venue: Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91.

The training course can also be delivered at your premises at any time.

Fire Warden (Marshal) Training Course Objectives

On completion of the Fire Warden (Marshal) Training Course, participants will be able to;

  • List their duties as fire wardens
  • Describe the chemistry of fire
  • Identify fire hazards in the workplace
  • Assist in the management of evacuation procedures and drills
  • Select and use the appropriate fire fighting equipment to deal with an undeveloped fire
Fire Warden (Marshal) Training Course Content
  • The mechanics of fire, smoke and dangerous gases.
  • Fire extinguishers, hose reel equipment and fire suppressants.
  • Incidents involving flammable liquids and gases.
  • Storage of flammable liquids and gases.
  • Common fire safety features.
  • Elements of compartmentation.
  • Means of escape.
  • Duties of the fire marshal in emergency, pre emergency and post emergency situations.
  • Hazard spotting and elimination of bad practices.
  • Legislation.
  • Methods of Evacuation 
RFC Security Lead Trainer

RFC Security is a FETAC registered training provider and all instructors are qualified trainers having achieved Level 6 in the National Framework of Qualifications. All course instructors are qualified security consultants having worked in the security industry for decades, both in Ireland and abroad.

Terry Conlon is our training Director, with 20 years experience in the security industry both in operations & training, Terry is a qualified security industry trainer, manual handling instructor, fire instructor & world host facilitator. Terry is the lead trainer for this program.

Maximum Participants Per Course: 12

Who Should Attend

Employees designated in the employers Safety Statement emergency plans to act as Fire Warden / Marshals. 

Assessment

Assessment is by theory test.

Practical demonstration in the safe selection and use of fire extinguishers.

Refresher Training & Certification Validity Period

Refresher training is recommended at intervals not greater than 3 years 

Additional Information

DVD and lap/top projector presentation are used. Fire Warden/Marshal notes are provided for each participant.

Certification

RFC Security Fire Warden (Marshal) Training Course Certificate is awarded upon course completion.

Special Instructions for This Course

Any special needs / requirements should be identified at time of booking.

How to Book

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

World Host Training Course (Principles of customer service)

This course runs monthly, please contact us for next date

Cost €95 Per Attendee

WORLD HOST PRINCIPLES OF CUSTOMER SERVICE TRAINING

Next Course Dates: This Course Runs Monthly. Contact Us For Next Dates
Course Duration: 4-5 Hours
Venue: Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91.

This Course Is Certified by People1st – Licensed by World Host

The training course can also be delivered at your premises at any time.

The WorldHost Principles of Customer Service Training programme helps you and your staff improve the customer service within your business for the benefit of all. The programme teaches invaluable skills and techniques that form the fundamentals of service professionalism, encourages your staff to take pride in what they do and help businesses gain a competitive edge.

Benefits to your Business:
WorldHost has a proven track record in successfully preparing front line staff to offer the highest levels of customer service and is an essential tool for businesses seeking to protect their bottom line and improve their customer retention rates. It is one of the most effective customer-service training courses available for front-line staff, providing a quality-assured level of service recognition. The delivery of the training is flexible and it can be customised for your organisation and industry.

What you will learn:

The WorldHost Principles of Customer Service programme is a full day training session that aims to equip your staff with the necessary skills to provide the best service for your customers. You learn from our accredited WorldHost trainer and Chartered Marketer Christine Watson through discussion, role play, DVD and CD case study scenarios and a comprehensive training toolkit.

Course Content:

  • Welcoming people skills
  • Customer Needs
  • What forms a first impression?
  • Why should I handle customer concerns?
  • The communications process
  • Effective listening
  • Service Recovery
  • Personalised key commitments
  • Topics to avoid

Cost: €95 per person

 

Any special needs / requirements should be identified at time of booking.

How to Book

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

FRONT LINE STAFF TERRORISM AWARENESS

This course runs monthly, please contact us for next date

Cost €95 Per Attendee 

FRONT LINE STAFF TERRORISM AWARENESS

Next Course Dates: This Course Runs Monthly. Contact Us For Next Dates
Course Duration: One Full Day
Venue: Unit A6, Swords Enterprise Park, Feltrim Road, Swords, Co. Dublin, K67 AC91.

This Course Is Certified By The Security Institute Of Ireland.

The training course can also be delivered at your premises at any time.

We are proud to announce our newest addition to our training academy “Front Line Terrorism Awareness Training “ which is delivered at our state of the art training academy in Swords Co Dublin

The course is delivered over one day (10.00-16.30) and costs €95 per person, group discount for companies or multiple bookings are available.

Course delivery is through direct contact with the Instructor , lectures, workshops and open discussion designed to increase awareness of the risk associated with the following topics:

  • Extremism Terrorism and Radicalisation
  • Nature of Anticipated Threats
  • Organisation and Premises Familiarisation
  • Countermeasures Overview
  • General Responses
  • Emergency Responses

Cost: €95 per person

Any special needs / requirements should be identified at time of booking.

How to Book

Email: admin@rfc-security.ie
Phone: +353 1 897 10 87

Our Trainer Background

Terry Conlon is a Director of  the RFC Group, head of training development & innovations with over  20 years experience in the security industry both in operations & training, Terry is a qualified security industry trainer, manual handling instructor, fire instructor, world host facilitator & front line terrorism instructor with an advanced diploma in Asset Risk Management & advanced diploma in New Terrorism & Counter Measures. Terry is also registered with the Security Institute of Ireland as a recogmized & registered Security Trainer appearing on the WWW.SII.IE website register of approved trainers.

 

Courses will take place at our training academies in Swords Co Dublin & Gorey Co Wexford.